Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We take your privacy very seriously. •We do not sell your information. •We use the highest level of protection in securing your credit card information. (SSL certificate) •We only send marketing information to customers who sign up for our mailing list. •We use your contact information to respond to your questions, to keep track of our customer feedback, and to improve our service.

  • Shipping & Delivery
  • We currently only deliver through the United States Postal Service.  If you wish to ship to an International address, please contact us by phone. Most items ship within 24-48 hours of placing your order.(M-F 9am to 5pm). Orders placed on Saturday or Sunday will go out by the following Tuesday morning. •Brilliant Sky Bakery relies on our customers to provide accurate shipping information. We are not responsible for deliveries that are delayed or are not delivered because a shipping address is inaccurate. We ask that you make sure the shipping information you provide is accurate.

  • Sales Tax
  • We are required to charge a 2.0% sales tax on all items.

  • Return Policy
  • Brilliant Sky Bakery takes great pride in our baked goods. Our items are perishable so we do not offer returns of any kind. •If for any reason, you are not satisfied with your order, please contact us within 24 hours of receiving your product and allow us to personally address your concerns. Unfortunately, we cannot offer refunds if you contact us more than 24 hours after receiving your products. Thank you for your understanding.

  • Miscellaneous
  • Our products use the freshest ingredients and no preservatives. We recommend eating them within 7 days of receiving them. We do not recommend freezing our biscotti. You can freeze our cookies in airtight containers for 30 days. •We bake all of our goodies in a facility that processes tree nuts. While we make every effort to keep items with nuts away from the other items, we cannot guarantee they won't come in contact with each other at some point. •Our apricot and cranberry almond biscotti are vegan. They do not contain any dairy items.